During the first week, we aim to help acquire as much knowledge as possible, because with knowledge comes power. Seeing your glucose responses in real-time when you eat, exercise, or do other activities will identify what you are doing well and where there is room for improvement.

We'll help you discover your personalized track to optimize your health. And here's the plan for your first Sync week:

  1. Let your CGM calibrate for the first 24 - 48 hours. It won't show you perfectly accurate results but please make sure to make it a habit and scan your CGM every 8 hours at least.

  2. Because you won't feel you have a device on your arm, it's important to keep an eye on it and be careful not to hit it, remove it accidentally when putting in/out your clothes, or when going through airport security.

  3. At any time, do not hesitate to contact the Sync support agents through the chat function inside the app, for any questions you may have - normally they may be too many in your first days. We'll be here to answer every one of them in a timely fashion, 24/7 (yes, weekends too)

  4. Use the resources in the education section, both inside the app and our website, and definitely all the articles here at the Help Center.

As we said, this first week it's gonna be all about exploring your sensor and the app, how they collaborate together, and making the first discoveries about how your body reacts to foods.

During the same first week, it would be great if you started getting acquainted with some basic indicators of glucose performance:

  1. Glycemic variability - this is about the "swings" in your glucose. You should aim for steady and gradual slopes and quick returns to normal if you do spike. Monitor your glucose standard deviation to understand your variability.

  2. Fasting glucose levels - This is your glucose when you wake up and/or without food for at least 8 hours. Fasting levels will never be static, but we want the average fasting level to be below 90 most of the time.

  3. Post-prandial glucose (after eating) values. This is where most of the action happens because this is when your body gets all the glucose it needs for its energy. Try to stay within the green zone by limiting glucose below 120 mg/dL (6.7 mmol/L)

  4. Start to observe which meals lead to normal spikes and which lead to abnormal spikes, above 120 mg/dL (6.7 mmol/L)

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